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Warranty & Guarantees
All Guitars
carry a minimum 1 year warranty from the Luthier
Some carry a
lifetime warranty - the listed guitar will state this clearly
All warranties are non-transferable. Warranties include anything to do with normal
wear excepting serviceable parts, such as strings, tuning gears,
frets., but does not include finish wear (see below for
maintenance), or any issue due to neglect or accident. It does
not include issues associated with excessive wear or storage
conditions, including high or low humidity and/or temperature issues.
Warranty issues will come thru me and Savage
Classical Guitar, where I will handle issues with inspection,
communication and resolution with the luthier.
Used Guitars will not have a warranty of any kind.
Guitars, as in any musical instrument, need
regular
maintenance.
Please care for and maintain your guitar as this will help any and
all warranty issues.
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RETURN POLICY FOR ALL GUITARS
Every guitar
has a 3 day return policy regarding Internet Transactions
where the
buyer must pay my shipping cost and the return cost
(fully
insured)
There is also a
5%
or minimum $50.00 re-stocking fee for all returned guitars.
This is
really a "what it took me to get it out the door and in to your hands" fee
This return
policy is non-negotiable as are the shipping AND re-stocking fees.
Purchases made thru my studio (in person) are not
returnable.
Charges will
also be applicable regarding
Any damage
sustained, finish-wise
or otherwise.
Monies will
be refunded, minus any applicable charges or discussed fees,
after
sufficient examination and evaluation of the returned instrument.
Please do not
purchase if you do not agree with the above terms.
Do not
attempt to negotiate any of these terms.
This is a
non-starter issue as nothing stated here is negotiable.
I will always
describe guitars to the best of my ability and
Attempt to
photograph any issues.
You are
always free and more than welcome to call me and
Discuss in
detail anything about a guitar.
Please take
advantage of this.
I can be
reached at 631-335-5447 .... ask for Rich
I will help
you in every way possible,
including
sending additional photographs of anything you wish to see.
I will say
this many times...
I prefer that
you come to the studio to inspect, play and appreciate your new guitar.
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